OTER boiler fault code

A boiler fault code alone is not a gas or carbon-monoxide emergency. If you smell gas, a CO alarm sounds, or someone has possible carbon-monoxide symptoms, leave and call 0800 111 999 from outside.

Safe check: Note the code shown on the display. Do not open, adjust or repeatedly reset the boiler. Contact a Gas Safe registered engineer.

Gas Safe registered engineer: The code remains or returns after the step above, or no home step applies; arrange diagnosis by a Gas Safe registered engineer.