Ferroli · BlueHelix HiTech RRT C

F99 boiler fault code

BlueHelix HiTech RRT 24C/28C/34C

What F99 means

Communication fault between display and control unit

Safe check: Note the code shown on the display. Do not open, adjust or repeatedly reset the boiler. Contact a Gas Safe registered engineer.

Gas Safe registered engineer: The code remains or returns after the step above, or no home step applies; arrange diagnosis by a Gas Safe registered engineer.

Find a Gas Safe engineer

A boiler fault code alone is not a gas or carbon-monoxide emergency. If you smell gas, a CO alarm sounds, or someone has possible carbon-monoxide symptoms, leave and call 0800 111 999 from outside.

Official source: Ferroli BlueHelix HiTech RRT C (24C/28C/34C) Instructions for use, installation and maintenance · Table 11 “List of faults”, F99, printed p.58