Ideal · Exclusive 2
U boiler fault code
Exclusive 2 — models 24 / 30 / 35
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What U means
Diverter Valve in mid-position for service.
Gas Safe engineer: If the message remains or returns after the listed control steps, contact Ideal or arrange a Gas Safe registered engineer.
If you smell gas, a CO alarm sounds, anyone feels unwell, or there is an unsafe flame, leave and call 0800 111 999 from outside.
Renting? Report it to your landlord or housing provider first. They are responsible for gas safety and boiler repairs, and the repair should not cost you.
Safe check
Rotate all knobs fully clockwise. Turn the boiler power off and on once, then press Restart once. If the message remains or returns, contact Ideal or arrange a Gas Safe registered engineer.
When to contact an engineer
If the message remains or returns after the listed control steps, contact Ideal or arrange a Gas Safe registered engineer.
Source and provenance
- Exclusive 2 User Guide · UIN 220221 A07 (June 2022) · §9 Fault Codes, printed p. 8
user guide
June 2022 · UIN 220221 A07