Ideal · Exclusive 2

F7 boiler fault code

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What F7 means

F7 indicates low mains voltage.

Gas Safe engineer: The guide directs you to a qualified electrician or your electricity provider for low mains voltage. For boiler-side investigation, contact Ideal or arrange a Gas Safe registered engineer.

If you smell gas, a CO alarm sounds, anyone feels unwell, or there is an unsafe flame, leave and call 0800 111 999 from outside.

Renting? Report it to your landlord or housing provider first. They are responsible for gas safety and boiler repairs, and the repair should not cost you.

Safe check

Do not reset the boiler. Contact a qualified electrician or your electricity provider, as the guide directs.

When to contact an engineer

The guide directs you to a qualified electrician or your electricity provider for low mains voltage. For boiler-side investigation, contact Ideal or arrange a Gas Safe registered engineer.

Source and provenance

Exclusive2 User Guide · UIN 220221 A07 (June 2022) · §9 Fault Codes, printed p. 8
user guide
June 2022 · UIN 220221 A07