Alpha · E-Tec 28/33
02 boiler fault code
E-Tec 28/33
Get a Gas Safe engineer
Free. Enter your postcode.
Renting? Report it to your landlord or housing provider first. They are responsible for gas safety and boiler repairs, and the repair should not cost you.
What 02 means
Overheat boiler lock out: overheat sensor has activated
Safe check
Note the code shown on the display. Do not open, adjust or repeatedly reset the boiler. Contact a Gas Safe registered engineer.
When to contact an engineer
Note the code shown on the display. Do not open, adjust or repeatedly reset the boiler. Contact a Gas Safe registered engineer.
Safety notice
A boiler fault code alone is not a gas or carbon-monoxide emergency. If you smell gas, a CO alarm sounds, anyone feels unwell, or there is an unsafe flame, leave and call 0800 111 999 from outside.
Source and provenance
- Alpha E-Tec 28 and 33 Installation and Servicing Instructions · §10.2 p. 47
installation and servicing instructions
Jan 22